How do I upload an image ?
Uploading an image is straightforward. First, you need to know where your jpeg file
is located on your computer, then click the browse button to navigate to it, highlight
it and click upload. The time it takes to upload will depend on the image’s
file size and your internet connection speed. Please check the progress bar in the
lower left of your browser for an estimated upload time once you have clicked the
What format shall I upload / email my images in ?
We accept jpeg, gif or png formats for your image. If you image is not in one of
these formats please open it in your image editing software and save it as a jpeg.
What format shall I post my prints in ?
Photos can be either Portrait or Landscape format. Prints can be in colour or black
and white. Colour images can not be changed to black and white. Prints should be
no larger than A4 size. Please ensure you write your name and address on the back
of your print. We accept images on CD Rom, however it would be quicker to upload
or email these images if possible.
When will I receive my photo gift ?
We will dispatch your photo gift within 14 days of receiving the image. If the photo
was received by upload or email then you can expect your product within 14 from
when the image was sent. However if you posted the image please allow 4 weeks until
the product is delivered. If it is urgent please enter this information on the order
What measurements should my image be ?
The physical size of the image does not really matter, because we will resize your
image to fit your chosen gift. However all bitmapped (jpeg gif png) files submitted
should be at least 300K in the uncompressed state – i.e. when they are open
in your image editing software.
Are you mugs dishwasher safe ?
Yes, all our mugs are dishwasher safe for domestic use.
Will the image on the tee shirt fade when the shirt is washed ?
We recommend 40C with the garment turned inside out and no bleach. After the first
wash the image may lighten slightly as the print settles onto the material. Thereafter
the image should remain defined.
Can I iron the image on my garment ?
Do not iron the image directly. If you wish to iron the image area use a pillow
case to protect it first by covering the image area with pillow case and then ironing
on top of the pillow case.
Is your website secure ?
Yes for online payment with a debit or credit card our website is secure. For more
information visit WorldPay.com